For years, individuals with intimate information of foster care practices on the Division of Human Companies cited related issues: random and subjective decision-making, the confusion of poverty and neglect, an unstable workforce riven by turnover — and extra.
Now, these complaints stand a higher likelihood of being heard after two metropolis councilmembers — sparked by a Philadelphia Journalism Collaborative investigation, printed within the Philadelphia Inquirer — launched probes into town’s foster care operations.
The collection of tales centered on dozens of lawsuits filed in opposition to town’s group umbrella companies, or CUAs, a community of personal companies contracted to supply providers on behalf of youngsters who have been injured or killed within the metropolis’s little one welfare system. The issues uncovered by the lawsuits, together with fixed understaffing and turnover within the workforce and the useless separation of households, traced again to DHS itself.
That very same week, Metropolis Council, led by at-large councilmember Nina Ahmad, voted to carry hearings about DHS, that are slated to start on Friday, June 6, and councilmember Cindy Bass referred to as for a particular committee — apparently to attract consideration to work she performed three years in the past about DHS.
“We’ve been speaking about the identical issues within the little one welfare system for 30 years,” Cathleen Palm, founding father of the Heart for Youngsters’s Justice, said in an interview. “We simply by no means repair them.”
The want checklist of points the assorted constituencies need to see addressed, then, covers many years of hopes.
Mother and father and activists
“What these hearings have to mirror is that we already know what the issues are,” mentioned Phoebe Jones, co-founder of the Crossroads Girls’s Heart, in Germantown, which seeks to handle poverty amongst girls. “And greater than that, we already know the way to remedy them. Metropolis Council solely must implement options which have already been recognized.”
Jones and fellow co-founder Pat Albright argue that an authoritative examine was already performed — by Metropolis Council itself.
In April 2022, a Particular Committee on Baby Separations, co-chaired by councilmember Bass after which councilman David Oh, issued a complete, 52-page report, with greater than three dozen suggestions for DHS, Metropolis Council and state legislators to enact.
“That report,” mentioned Albright, “has nearly every thing it’s worthwhile to see. It simply must be applied.”
Bass describes her new decision as a “resuscitation of that first report — and a reconvening. We have now an issue with household separations within the metropolis of Philadelphia, and we have to get a have a look at the place we at the moment are.”
Bass hopes to carry hearings within the quick time period, however acknowledges they won’t happen until fall.
Grounded in interviews with households who skilled foster care, the committee’s first report decided that town typically defines situations of poverty as “neglect” and needlessly separates households, who then obtain inadequate help.
“There are simply too some ways for youngsters to be positioned into the system for investigation,” the committee discovered. “Sadly, within the circumstances reviewed by the Committee, there have been hardly any cases of sturdy questioning and intervention by the courts on the behalf of households going through removing.”
The committee’s suggestions embrace opening Household Court docket to the general public and the media, investing in high-quality protection groups for households with HHS circumstances, ceasing the separation of children and moms in cases of home violence, and maybe most notably, disallowing household separations underneath any situation wherein social service investments — in different phrases, money — can remedy the issue.

As Jones and Albright body it, they routinely see households separated for causes of truancy, afterschool little one care, unstable housing and different financial points. “It’s traumatic to separate youngsters from dad and mom,” Jones mentioned. “So in these typical cases, wherein poverty is the driving issue, we shouldn’t be doing it.”
Town, activists typically level out, pays foster dad and mom $900 to $1,200 monthly — compensation nicely past what it will sometimes take to supply help providers.
April Lee, of Philly Voice for Change, a corporation searching for reforms, mentioned she desires to see a baby welfare system that “humanizes” dad and mom and households.
“I need to see knowledge collected surrounding what number of households have these voluntary security plans,” she mentioned, referencing a observe described within the Resolve/Inquirer collection, wherein dad and mom are coerced into giving up their children with out the court docket oversight of foster care.
Lee’s group additionally advocates that “extra info be given to communities about our rights when DHS involves the door,” advocating for a type of household Miranda rights supplied in Texas, and seeks to place the group in a management position in figuring out what providers can be found.
“Poverty shouldn’t be a DHS concern,” she mentioned. “We must always have what’s mandatory in our communities.”
The CUAs
Ahmad, in an interview, appeared centered on town’s community of personal group umbrella companies, or CUAs, which DHS fashioned in 2012. “I feel it’s time we will deal with whether or not or not the CUA system is working,” she said. However her Council decision additionally traced the system’s struggles to DHS.
“The Philadelphia DHS system has allowed the CUA mannequin to function with important failures, reminiscent of a scarcity of ample oversight, unmanageable caseloads, excessive workers turnover, and insufficient assets, resulting in unsafe situations for susceptible youngsters,” the decision reads.

David Honest, CEO of Turning Factors, which dropped its CUAs in 2022 over growing prices related to the lawsuits, mentioned he nonetheless believes the CUA system can work. “In case you have a look at how the plan was initially fashioned, to supply community-based providers and household helps, that may have represented actual change. However DHS has remained dedicated to their previous method of doing issues.”
The previous method, in Honest’s view, has perpetuated long-standing issues of employee turnover and pointless household separations. He additionally frames the CUAs as a power for good exactly as a result of — because the spate of lawsuits exhibits — they are often sued. Metropolis authorities is protected against civil lawsuits underneath state legislation, however non-public companies such because the CUAs aren’t shielded.
“With the CUAs, households and children can search redress for his or her accidents,” mentioned Honest, and the general public paperwork related to court docket filings create some transparency.
Baby advocates
Mimi Laver, chief of the kid advocacy unit on the Defender Affiliation of Philadelphia, believes the CUAs don’t function the way in which they have been marketed.
“The thought of a CUA was that it was presupposed to be tapped into the group and function a bridge between the group and the individuals it’s presupposed to be serving,” she mentioned. “I don’t consider that’s taking place. I don’t see our shoppers accessing assets in the way in which they might if it labored.”
Metropolis youngsters in foster care normally obtain their attorneys by way of the general public defender’s workplace, so Laver will get some view of the providers delivered by town’s CUAs. What they see, she mentioned, is inconsistency.
A teen who turns into pregnant would possibly hear from one CUA employee that she ought to have the kid as a result of it can power her to develop up, for instance, whereas one other little one in one other CUA would possibly hear about cautious decision-making.
The shortage of consistency, mentioned Laver and coverage director of kid advocacy Marni Gangel, extends nicely past the CUAs. “There’s numerous randomness that’s constructed into the system,” mentioned Laver, “in order that relying on which investigator a household will get, which case employee, which decide, their experiences might be very completely different.”
Laver and Gangel additionally name for higher accountability.
For instance, town at the moment releases scorecards for the CUAs, which supplies them rankings in several classes, reminiscent of workers retention. The report playing cards, nonetheless, embrace no information to what the rankings signify, so a excessive ranking might imply a 90% success price in a given metric, or 11.2%, or any quantity in any respect. “There’s no approach to know,” mentioned Gangel, “so we’d wish to see some transparency in how the CUAs are rated and what providers they’re truly offering.”
Laver and Gangel checklist a wide range of extra points they’d wish to see addressed, together with the necessity to decrease the variety of children in foster care, elevated reunification charges, and a stabilized workforce in each DHS and the CUAs, as a result of workers turnover drives most of the system’s issues.
“There’s a tradition that wants altering,” mentioned Laver. “And we have to have a really considerate dialog about how we do this … so there’s that consistency we’re searching for, and kids and households can get what they want.”

Billy Penn is one in all greater than 30 information organizations powering the Philadelphia Journalism Collaborative. Comply with at @PHLJournoCollab. This text is a part of Resolve Philly’s Our Children challenge inspecting the challenges and alternatives going through Philadelphia’s foster care system.